Frequently Asked Questions

In 2019, I completed my Master's degree in Health Care Psychology at the University of Amsterdam.

Since 2020, I’ve been working as a psychologist in a private practice in Amsterdam.

I have been a registered member of the Netherlands Institute of Psychologists (NIP) since 2020.

In addition to my Master’s degree, I’ve completed the following trainings:

• Basic course in Cognitive Behavioural Therapy (CBT)

• EMDR Basic Training

• Emotion Focused Therapy, Level 1

• Foundational training to become a Mindfulness Trainer

• Breathwork Coach Training with Annette Weers Opleidingen

Outside of formal training, I’ve been familiar with meditation since childhood, though not always consistently!
So I also know firsthand the challenges that come with maintaining a mindfulness or meditation practice.

I’ve received therapy myself at various points in my life, and I deeply understand the courage it takes to open up and be vulnerable.
That experience continues to inform how I relate to the people I work with with empathy, humility, and respect.

I don’t work with formal diagnoses.
If you do feel the need for one, I’m happy to think along with you and help explore where you might be able to get this.

Not having a diagnosis also has its advantages.
It means I’m not required to follow strict treatment protocols, which allows me to respond more freely and fully to what you need.
It also means that none of your personal information is shared with a health insurance provider, something many people find reassuring.

Unfortunately, the sessions are not covered by health insurance.

You pay a fixed fee per session.

For breathwork sessions, a discount is available if you book multiple sessions at once.

In some cases, your employer may be willing to reimburse (part of) the costs, especially if the sessions support your well-being, stress management, or personal development.

Psychological support

Our first session is an intake conversation that lasts one hour. Together, we’ll explore what you're struggling with and what you'd like to work on.

In the second session, we’ll get started right away with a personalised plan. This also includes discussing what success would look like for you, which can be different for everyone.

Maybe your main goal is simply to have someone who listens, so your focus is on being able to share your story. Or perhaps you want to learn a specific skill or find new ways to cope.

We can decide in advance how many sessions you’d like, or we can leave that open. It’s completely up to you. Nothing is fixed, and there’s no obligation.

Connected breathwork sessions

Breathwork sessions always last 1.5 hours, but the first session takes 2 hours.
We’ll use the first half hour for an intake, so we can get a clear sense of what you’re dealing with and what you hope to get out of the sessions.

Beforehand, you’ll receive an intakeform to fill out. This gives me a bit more background information and helps me assess whether connected breathwork is suitable for your situation.

A connected breathwork session of 1.5 hours and the first session of 2 hours costs €125 (excl. 21% VAT).

A talk therapy session of 1 hour costs €100.
Please note that 10 minutes of that time is reserved for session notes and reflection, so the conversation itself lasts approximately 50 minutes.

If you’re unable to attend your appointment, I kindly ask that you cancel or reschedule at least 48 hours in advance. You can do this by email.

Appointments that are not cancelled in time will be fully charged. This policy is necessary because your time slot is reserved especially for you and often cannot be filled on short notice.

Thank you for your understanding.

Absolutely! I believe in the value of in-person connection, but it’s also possible to book online sessions.

Please note: Connected breathwork sessions are not (yet) available online.

How I protect your privacy

When you come to me for therapy, you share personal and often sensitive information. I am fully aware of that, and I handle everything you share with great care and confidentiality.

Any data I receive from you such as your name, contact information, session notes or other personal details is stored securely in files on my computer, which is protected by a password. Only I have access to these files.

I adhere to the rules of the General Data Protection Regulation (GDPR) and, as a mental health professional, I am bound by professional confidentiality. That means your information is in safe hands.

Personal data of clients who have paid for sessions (e.g. for invoicing purposes) is kept for seven years, as required by Dutch tax law.

You always have the right to request access to your file. If you want to know what I have recorded or if you have any questions, feel free to reach out.

For any privacy-related questions, you can contact me at ademruimteamsterdam@hotmail.com.

Formal Privacy Policy

Caitlin O'Toole values the privacy of visitors to her website, particularly their rights regarding the automated processing of personal data. We have therefore formulated and implemented a policy of full transparency with our clients regarding the processing of personal data, its purpose(s), and how they can best exercise their legal rights.

For more information on data protection, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/en.

Until you accept the use of cookies and other tracking devices, we will not place any non-anonymised analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet. By continuing to use this website, you agree to these terms of use and the use of cookies and other tracking systems, unless we have provided another method of obtaining consent.

The currently available version of this privacy policy applies until it is replaced by a newer version.

Article 1 – Definitions

Website: www.ademruimteamsterdam.nl

Controller: Caitlin O'Toole, Zaanhof 57, 1013 XW Amsterdam, the Netherlands. Chamber of Commerce (KvK): 96313927.

Article 2 – Access to the website

Access to and use of the website are strictly personal. You agree not to use any data or information from this website for commercial, political, or advertising purposes, or for unsolicited electronic offers.

Article 3 – Website content

All content on the website including brands, images, texts, comments, illustrations, (animated) visuals, videos, sounds, and technical applications is protected by intellectual property law. Any reproduction, repetition, use or modification of all or part of this content, including technical elements, without prior written consent of the controller, is strictly prohibited.

Article 4 – Website management

The controller may, at any time:

• suspend, interrupt, or restrict access to all or part of the website for certain visitor categories;

• delete any information that may disrupt website operation or violate national or international laws or internet etiquette;

• temporarily take the website offline for updates or maintenance.

Article 5 – Responsibilities

The controller is not responsible for technical failures, interruptions, or difficulties affecting access to the website. You are responsible for protecting your own devices and data against online threats such as viruses.

The controller is not liable for any legal proceedings initiated against you:

• due to your use of the website or services accessible via the internet;

• due to your breach of the terms of this privacy policy.

The controller is not liable for any damages caused to you, third parties, or your equipment due to your use of the website. You agree not to hold the controller liable.

If a dispute arises due to your use of the website, the controller reserves the right to claim compensation for damages incurred.

Article 6 – Collection of data

Personal data is collected by Caitlin O'Toole.

Personal data includes any information about an identified or identifiable individual.

An identifiable individual is someone who can be identified directly or indirectly, for example through a name, ID number, location data, online identifier, or physical, physiological, genetic, mental, economic, cultural, or social characteristics.

The collected data is primarily used to maintain a (commercial) relationship and, if applicable, to process orders. Data is stored in an (electronic) register.

Article 7 – Your rights regarding data

Under Article 13(2)(b) of the GDPR, every data subject has the right to access, rectify, delete, or restrict the processing of their personal data, and to object to data processing or request data portability.

You may exercise these rights by contacting ademruimteamsterdam@hotmail.com.

Each request must include a copy of a valid ID, your signature, and the address at which we can reach you.

You will receive a response within one month. This period may be extended to two months depending on the complexity and number of requests.

Article 8 – Legal obligations

If the authorities require personal data due to a legal violation, such data will be provided upon a justified request. These data are then no longer protected by the terms of this privacy policy.

If providing certain data is necessary to access specific website features, this will be clearly indicated when such data are requested.

Article 9 – Commercial offers

You may receive commercial offers from the controller. If you no longer wish to receive these, please email ademruimteamsterdam@hotmail.com.

Your data will not be shared with partners for commercial purposes.

If you come across personal data of other visitors while using the website, you must refrain from collecting or misusing this information. The controller accepts no liability in such cases.

Article 10 – Data retention

Collected data is stored for the legally required period.

Article 11 – Cookies

A cookie is a small text file stored on your device during your visit to the website. It allows us to recognize your browser and adjust the website to your preferences.

When you first visit the site, you are informed about cookie usage. By continuing to use the site, you consent to this. Your consent remains valid for 13 months.

We use:

• Functional cookies (e.g. session and login cookies);

• Anonymised analytical cookies (e.g. number of visitors, popular pages).

We do not use any other cookies.

More information on managing or deleting cookies: https://autoriteitpersoonsgegevens.nl/en/topics/internet-telephony-post/cookies#faq

Article 12 – Visuals and products

No rights can be derived from the visuals of products shown on the website.

Article 13 – Applicable law

These terms are governed by Dutch law. The court in the district where the controller is located has exclusive jurisdiction in case of disputes, unless otherwise required by law.

Article 14 – Contact

For questions, product information or website-related inquiries, please contact: Caitlin O'Toole, ademruimteamsterdam@hotmail.co

Feedback or concerns

I do my best to offer a safe and respectful space during our sessions. Still, it’s always possible that something doesn’t feel right for you. Please don’t hesitate to bring it up with me. I’m always open to feedback, and in most cases we’ll be able to find a good solution together.

If talking about it doesn’t resolve the issue, you can reach out to an independent complaints officer via the Netherlands Institute of Psychologists (NIP), of which I’m a member. There’s also the option to file a formal complaint with the College of Supervision at the NIP.